Unsubscribe at any time.Recently upgraded my windows 10 partition that I use for online banking to v2004 (latest Windows major update) and I notice that Trusteer Rapport extension for browsers has stopped working and no end of troubleshooting will get it to work again, a few banks do recommend it, though I do have Malwarebytes Premium from RBS as well. This user was using a product from IBM IBM Trusteer Rapport & Microsoft Edge EMODEL.DLLĬontinue reading “Microsoft Edge Crashes On Launch – Faulting Module EMODEL.DLL” Join Our Mailing List!Please join our weekly mailing list! Your privacy will be respected and your email will never be sold. To enhance security many banks force customers to download additional software to supplement logins in order to prevent intrusion and hack attempts. This particular user is the CFO of the company and logs into a number of banking websites. My first troubleshooting step was to see if there were any unique applications that were specific to this user.
I have not seen this error before and there were no other users in the environment experiencing this issue. Report Id: 560abf0f-e6c8-4b45-8b96-d448f9aa934dįaulting package full name: Microsoft.MicrosoftEdge_41.16299.371.0_neutral_8wekyb3d8bbweįaulting package-relative application ID: MicrosoftEdge After investigating her event logs it was determined the faulting module was emodel.dll Faulting application name: MicrosoftEdge.exe, version: 9.371, time stamp: 0x5abdaed4įaulting module name: EMODEL.dll, version: 9.371, time stamp: 0x5abdaf79įaulting application start time: 0x01d3e794d12ebc95įaulting application path: C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exeįaulting module path: C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\EMODEL.dll I had a user this week call me complaining that Microsoft Edge would freeze on launch and then crash and close.
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